Refund Terms for ZETHORINA
At ZETHORINA, customer satisfaction is our top priority. Our refund policy is designed to ensure clarity and transparency, so you have a seamless experience with our services. Please read the following terms carefully.
Eligibility for Refunds
Refunds may be considered under the following conditions:
- The service provided did not meet its advertised description or was not delivered as promised.
- A formal request for a refund is submitted within 14 days of the service delivery date.
- Documentation or evidence supporting the refund request is provided.
Non-refundable Situations
Refunds cannot be issued in the following scenarios:
- The dissatisfaction is due to a change of mind or personal preference.
- The service has been used extensively or consumed in its entirety.
- Requests submitted beyond the 14-day window post-delivery.
Refund Process
To initiate a refund, please follow these steps:
- Contact our support team at [email protected] with your purchase details and reason for refund.
- Our team will review your request and respond within 5 business days.
- If approved, the refund will be processed to your original method of payment within 10 business days.
Contact Information
If you have any questions about our refund policy, please reach out to us:
Email: [email protected]
Phone: (123) 456-7890
Address: 1234 Market Street, Suite 100, San Francisco, CA 94103
Thank you for choosing ZETHORINA. We value your business and are committed to providing you with exceptional service.